Payment processors vs ISOs

Payment processors and ISOs (Independent Sales Organizations) mostly sell the same products and services. In the end, ISOs resell products and services from processors and they may build additional services on top of processors.

There are some ISOs that are huge and many are small. However, in general, they are smaller than processors. Banks are …

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What are personal guarantees and why have them?

When getting a merchant account, many payment processors will ask for a personal guarantee. There are some cases where this may not happen, for example in businesses that have been around for many years or a business that is very low risk.

It is understandable to feel a little uneasy when signing a personal guarantee. …

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Values vs Principles in Business

It’s important to have both values and principles in your business. It allows you to build a strong culture and therefore wield the benefits of a strong culture: strong brand identity, gelled team, and consistent actions. We clearly state our values and principles to be transparent. So you know what you’re going to get.

Values …

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The best payment processors

It is tough to determine the best payment processor. All merchants want the best and the best really depends on your business. We believe the main criteria to determine the best merchant services provider (payment processor) are the following.

Customer support: At some point, you’ll need to call customer support, they need to be available, …

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The way to reduce chargebacks

Chargebacks are a pain. If you get a chargeback, it means a customer of yours has got to the point where they don’t believe they got the product or service they paid for. So they complained to the credit card company and got their money back.

A great goal is to reduce and hopefully stop …

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