Clearly Payments provides businesses with a seamless payment processing experience through our all-in-one solution that includes payment software, hardware, and services. Our comprehensive solution covers credit card, debit, gift card, and other types of payment processing to ensure that our clients have access to all the necessary tools to run their businesses smoothly.
We specialize in catering to medium to large-sized merchants and offer our expertise in streamlining their payment processes. We also support software vendors in integrating payments into their applications, whether it’s SaaS, mobile apps, platforms, eCommerce, or other forms of digital technology. Additionally, we help organizations create new payment revenue streams by facilitating in-house payments.
At Clearly Payments, we envision a world where payments are seamless, borderless, and accessible to everyone. Our goal is to create a future where payments are free, immediate, global, and frictionless for businesses and consumers alike. We believe that by eliminating barriers and simplifying the payment process, we can enable greater financial empowerment and drive economic growth on a global scale.
At Clearly Payments, we’re committed to revolutionizing the payment industry by challenging the status quo and offering a more transparent and cost-effective payment solution. We’re determined to disrupt the traditional credit card processing model by bringing prices down and providing complete transparency on our operations. This is making traditional credit card processors nervous: change.
Our radical transparency model is the first of its kind in the industry, and it’s something we believe the payment processing industry desperately needs. We don’t think it’s fair for anyone to pay exorbitant merchant fees of 2.9% or to have to wait days to access their funds. Our goal is to empower businesses and consumers by making payments free, immediate, global, and frictionless.
Our first step in the plan is to build a payment processor with an incredibly low cost structure. That takes innovation, so we need strong corporate culture which is a big focus of ours. We keep costs low with:
Leveraging virtual teams, cloud software, and a metrics-driven culture to operate our business
Working with the best and lowest cost payment technology providers in the world
Keeping customer acquisition costs low through communities, word-of-mouth, and partnerships.
Our low cost structure allows us to pass on the savings to merchants to cut their costs. We are growing on this front, making merchants happy and saving them money every day.
We’ve set it up so even our partners cannot price as low as we do. However, the lifetime value of our customers is just as high as other credit card processors because customers do not leave Clearly Payments. It’s crazy to think that the payment industry typically sees 30% customer churn per year. We have low customer churn because we offer fantastic payment processing services and competitors cannot undercut our pricing. This is how we are competing today.
Our second step, which is happening in parallel, will take more time. This is the move to digital currency technology. In time, this will create a drastic drop in the cost for merchants. This is longer term because it changes the behaviour of both consumers and merchants. The world is moving this way and it will make the transfer of money cheap, immediate, and global.
As payment and technology experts based in Vancouver, Canada, we have a rich history in financial technology. Through our own experiences and interactions with merchants, software companies, and organizations, we understand the challenges they face with payments. We believe that two of the biggest problems in payments are exorbitant fees and a lack of transparency in how payments work. That’s why we launched Clearly Payments – to address these issues and become the most customer-centric payment processor on the planet.
Our team brings extensive operational expertise in revenue growth, product development, and finance to the table, positioning us perfectly to achieve our vision of a world where payments are immediate, free, global, and frictionless. We’ve gained valuable insights from our successes and failures in growing businesses and leading teams, which make us well-equipped to help our customers.
However, what truly unites us goes beyond our aligned vision and skillset. We’re building a values-based organization that prioritizes customers over everything else. Our values serve as the foundation for our journey, which may evolve as we grow, but our commitment to them remains constant. At Clearly Payments, we’re dedicated to revolutionizing the payment industry, one satisfied customer at a time.
We believe no merchant should be paying 3% to 6% of all their hard-earned sales to credit card companies. We want to drive that price down and eventually take it to zero. It shouldn’t be complicated or confusing to know how much it costs to accept payments. Credit card processing should be simple and transparent.
We believe that we can make every customer experience meaningful and enjoyable. We believe that people shouldn’t be treated like a number but rather as human beings. We are trying really hard to be something different. Not just words or platitudes. We think there is a better way.
Kalle Radage is a tech entrepreneur and leader focused on SaaS & fintech. He started Clearly Payments and Neptune Digital Assets to change the future of finance. Kalle has scaled startups and run large groups in global enterprises and he was also a VC. He strives to build teams and products people love. He has a degree in Computer Science and an MBA.
Chris Farmer comes from a background in finance and technology sales, marketing and customer success. His previous experience has seen him lead and grow businesses by building a strategy that focuses on customer experience and by sustaining long-term partnerships. Chris has a degree in Psychology and a diploma in Business Management.
Ben Yua is a Clearly Payments board member and partners with the executive team on its long-term strategic plan. Previously, Ben spent time at another payments company as a key member of the senior leadership team. Ben comes from a finance background as a Chartered Professional Accountant and Chartered Accountant.